Guarantee Policy
Cards Creation is a Creative Finesse greeting card product. 
At Creative Finesse we stand behind our products and services 100%!  If you are not satisfied with your purchase, please let us know.  We trust that you will be more than satisfied with our greeting card selection that can be personalized and customized for you.  We know that you will enjoy our occasional card sets.

Corrections Policy:  If after receipt of your order you determine that revisions are needed due to our error, we will happily correct and provide a replacement greeting card FREE OF CHARGE.  If the error is due to inaccurate data entry on your part, we will be happy to replace at a reduced price, based upon the extent of the size of the order.  Please contact us to discuss.

Order Shipping:  Please note that greeting card orders usually ship in 2-3 weeks after receipt and processing of payment.

We want to retain you as a long term customer and that only happens if you are a happy customer.  If you are disappointed with your purchase from Cards Creation we need to make it better to the best of our ability.  We will try.

In the instance that you need to communicate with us regarding your customer satisfaction, please do so via the following options:

Telephone:     (909)581-3090 or (909)822-6999 Ext. 0 - Direct to Creative Finesse
                         (909)752-9930 - Message line for Creative Finesse
Fax:                  (909)581-3170

Email:  orders@cardscreation.com

Web:  http://www.creativefinesse.com or http://www.cardscreation.com http://www.cfcardscreation.com

Mail:   Creative Finesse
            "Cards Creation"
            10808 Foothill Blvd. - Suite 160-316
            Rancho Cucamonga, CA  91730


In the event that you need to return greeting card items to "Cards Creation", contact us for a Return Authorization Number and then return product via UPS, FedEx or other carrier that allows package tracking. The package should be sent to the address above.  Please include your account name and email address inside of the package, along with your receipt number.  We will process your return as soon as possible and replace your order or refund your money, with the exception of any packaging/shipping costs.

Our aim is a 100% satisfied customer.  You deserve no less.

Thank you!

Creative Finesse is a proud member of the BBB!