Your Day - Your Way

Guarantee Policy
"Your Day-Your Way 365-day Personalized Calendar" is a Creative Finesse product. 
At Creative Finesse we stand behind our products and services 100%!  If you are not satisfied with your purchase, please let us know.

"YDYW" Corrections Policy:  If after receipt of your order you determine that revisions are needed due to incorrect data-entry on Calendar Detail forms, we will happily revise the needed pages and send them to you at the price of 8-days for $5.00 (includes shipping).  If this has occurred due to our error, we will happily correct FREE OF CHARGE.

Lost or damaged "YDYW" Gift Certificates that need to be replaced?  We don't want you to miss the opportunity to redeem these.  Provide us with purchase information and we will remove the Certificate numbers from circulation and then happily replace with new ones for the minor replacement fee of $3.00 each. 

We want to retain you as a long term customer and that only happens if you are a happy customer.  If you are disappointed with your purchase from "YDYW", we need to make it better to the best of our ability.  We will try.

In the instance that you need to communicate with us regarding your customer satisfaction, please do so via the following options:

Telephone:     (909)822-6999 - Direct to Creative Finesse  or (909)581-3090
                         (909)752-9930 - Message line for Creative Finesse
Fax:                  (909)581-3170

Email:  orders@yourdayyourwaycalendar.com

Web:  www.yourdayyourwaycalendar.com or www.ydywcalendar.com

Mail:   Creative Finesse
            "Your Day-Your Way"
            10808 Foothill Blvd., Suite 160-316
            Rancho Cucamonga, CA  1730


In the event that you need to return items to "Your Day- Your Way", contact us for a Return Authorization Number and then return product via UPS, FedEx or other carrier that allows package tracking. The package should be sent to the address above.  Please include your account name and email address inside of the package, along with your receipt number.  We will process your return as soon as possible and replace your order or refund your money, with the exception of any packaging/shipping costs.

Our aim is a 100% satisfied customer.  You deserve no less.

Thank you!